Survey Contents: Global Software & IT 2005

1. Executive Summary
2. Highlights
3. Industry Overview

3.1 Introduction
3.2 Industry overview
3.3 Industry segmentation
3.3.1 Application software segment
3.3.2. System software segment
3.3.3 Product services
3.3.4 Professional support services
3.4 Performance of the software industry
3.4.1 Segmental performance
3.5 Key trends
3.5.1 Global IT spend set to improve
3.5.2 Application management and process outsourcing to grow quickest
3.5.3 Emerging players moving to high-end consulting
3.5.4 Banking financial services industry and telecom sectors to be the high growth segments
3.5.5 Internet technology changing the market dynamics
3.5.6 Highly fragmented industry but consolidation on its way
3.5.7 Run towards developing nations in search of growth
3.5.8 IT spending promises good future
3.5.9 Business Process Outsourcing (BPO) trend continues to grow
3.5.10 Concentration of players in offshore market to remain low
3.5.11 India continues to be the largest offshoring destination
3.6 Horizontal focus: Global business strategy & IT consulting market
3.6.1 Market overview
3.6.2 Market size and growth
3.6.3 By geographic region
3.6.4 By vertical industry
3.6.5 Key trends in consulting
3.6.6 Five forces driving clients to seek more IT strategy and planning consultancy
3.6.7 Client trends and preferences
3.6.8 The competitive landscape
3.6.9 Opportunities in consulting market
3.7 Vertical focus
3.7.1 Financial services
3.7.2 Healthcare
3.7.3 Life sciences
3.7.4 Insurance
3.8 Conclusion
3.9 Bibliography

4. Growth Drivers

4.1 Introduction
4.2 Changing macroeconomics and growing developing economies
4.3 Increased use of technology
4.4 Technology, an engine for faster product innovation
4.5 Low cost computer hardware – a boon
4.6 Convergence of data, voice and video
4.7 Offshoring and BPO fuel regional growth
4.8 Regulatory compliance Vs IT dependence
4.9 Conclusion
4.10 Bibliography

5. Issues and Challenges

5.1 Introduction
5.2 The issues and challenges: the hurdles on the track
5.2.1 Software economics: deciding the priority
5.2.2 Piracy: the silent killer
5.2.3 Open source and commercial software business model: the dilemma
5.2.4 The security issue: equal concern of the user and the producer
5.2.5 Outsourcing: highly polarized opinion
5.2.6 Diversity of language and culture: the issue of internationalizing of the software
5.2.7 Infrastructure: a constraint in the developing nations
5.2.8 Economic and political scenario: the global aspect
5.2.9 Retaining key performers and attracting new talent: Employee retention
5.3 Industry’s answer to the issues and challenges
5.3.1 Answer to piracy
5.3.2 Fighting the security issue
5.3.3 Initiatives to retain the best talents
5.3.4 Simplifying multilingual software development
5.3.5 Deciding the ideal business model
5.4 Conclusion
5.5 Bibliography
6. Technology
6.1 Introduction
6.2 System software
6.3 Application software
6.3.1 Business application software
6.3.2 Enterprise resource planning
6.3.3 Customer relationship management
6.3.4 Computer aided design and engineering
6.4 Network & security
6.5 Collaboration and document management
6.6 Future technological trend
6.7 Conclusion
6.8 Bibliography
7. Major Markets
7.1 Introduction
7.2 Global market overview
7.3 US
7.3.1 Market overview
7.3.2 Competitive landscape
7.3.3 Outlook
7.4 EU
7.4.1 Market overview
7.4.2 Competitive landscape
7.4.3 Outlook
7. 5 Japan market
7.5.1 Market overview
7.5.2 Competitive landscape
7.5.3 Outlook
7.6 UK
7.6.1 Market overview
7.6.2 Competitive landscape
7.6.3 Outlook
7.7 Asia–Pacific
7.7.1 Market overview
7.7.2 Competitive landscape
7.7.3 Outlook
7.8 Conclusion
7.9 Bibliography
8. Major Players
8.1 Introduction
8.2.1 Market share
8.3 IBM global services and software
8.3.1 Highlights
8.3.2 Competitive stance
8.3.3 Partnership and alliances
8.3.4 Present positioning
8.3.5 Financial highlights
8.3.6 Stock performance
8.4 EDS corporation
8.4.1 Highlights
8.4.2 Competitive stance
8.4.3 Partnerships and alliances
8.4.4 Present positioning
8.4.5 Financial highlights
8.4.6 Stock performance
8.5 Accenture
8.5.1 Highlights
8.5.2 Competitive stance
8.5.3 Partnerships and alliances
8.5.4 Present positioning
8.5.5 Financial highlights
8.5.6 Stock performance
8.6 Hewlett-Packard
8.6.1 Highlights
8.6.2 Competitive stance
8.6.3 Partnerships and alliances
8.6.4 Present positioning
8.6.5 Financial highlights
8.6.6 Stock performance
8.7 Fujitsu Corporation
8.7.1 Highlights
8.7.2 Competitive stance
8.7.3 Alliances
8.7.4 Present positioning
8.7.5 Financial performance
8.7.6 Stock performance
8.8 Computer Sciences Corporation
8.8.1 Highlights
8.8.2 Competitive stance
8.8.3 Partnerships and alliances
8.8.4 Present positioning
8.8.5 Financial performance
8.8.6 Stock performance
8.9 Microsoft Corporation
8.9.1 Highlights
8.9.2 Competitive stance
8.9.3 Partnerships and alliances
8.9.4 Present positioning
8.9.5 Financial highlights
8.9.6 Stock performance
8.10 Oracle Corporation
8.10.1 Highlights
8.10.2 Competitive stance
8.10.3 Partnerships and alliances
8.10.4 Present positioning
8.10.5 Financial statement
8.10.6 Stock performance
8.11 First Data Corporation
8.11.1 Highlights
8.11.2 Competitive stance
8.11.3 Partnerships and alliances
8.11.4 Present positioning
8.11.5 Financial highlights
8.11.6 Stock performance
8.12 SAP
8.12.1 Highlights
8.12.2 Competitive stance
8.12.3 Partnerships and alliances
8.12.4 Present positioning
8.12.5 Financial highlights
8.12.6 Stock performance
8.13 Conclusion
8.13 Conclusion
8.14 Bibliography
9. Regulations
9.1 Introduction
9.2 Global sourcing
9.3 Radio frequency identification
9.4 Intellectual property rights
9.5 Anti piracy
9.6 Information security
9.7 Open source software- licensing model
9.8 Taxation
9.9 International trade negotiations
9.9.1 Current industry issues
9.9.2 Industry goals
9.9.3 Current Negotiations (WTO Doha Negotiations)
9.10 Compliance to standards
9.11 Glossary of regulations
10. Mergers and Acquisitions
10.1 Introduction
10.2 Drivers for M&A
10.2.1 Acquiring new products remained the top reason
10.2.2 Consolidation generated highest deal amount in three years
10.3 Global M&A Trends
10.3.1 M & A in 2005 - A reasonably good growth
10.3.2 Trend is set for increased average deal value
10.3.3 Major M & A in 2003
10.3.4 Major M & A in 2004
10.3.5 Major M & A in 2005
10.4 M&A in various geographies
10.4.1 Major Market – The US
10.4.2 Major Market –Europe
10.4.3 Major Market – Asia Pacific including Japan
10.5 Conclusion
10.6 Bibliography
11. Critical Success Factors
11.1 Introduction
11.2 The key success factors
11.2.1 Research and development gears up the innovation
11.2.2 Flexibility towards open operating system
11.2.3 Intellectual property protection
11.2.4 Outstanding quality
11.2. 5 Internal dynamics and efficiency initiatives of the company
11.2. 6 Competitive conditions
11.2.7 Resource management
11.2. 8 Distribution channels
11.2. 9 Acquisition and alliances
11.3 Conclusion
11.4 Bibliography
12. Future Outlook
12.1 Introduction
12.2 Microsoft looks to European research partnerships for competitive edge
12.3 RFID – gaining traction
12.4 Mapping services expected to find way to more markets
12.5 Grid computing
12.6 Software virtualization
12.7 Open source
12.8 Applications, storage and security – spending set to rise
12.9 Conclusion